Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Time
United Kingdom (UK)
We offer Free Shipping on all orders within the United Kingdom.
- Estimated delivery time: 5–11 business days
Please note that delivery times are estimates and may vary due to factors outside our control, such as courier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.
Delays & Issues
While we aim to deliver within the estimated timeframe, delays may occur due to:
- Courier service disruptions
- High demand periods
- Unforeseen logistical issues
We appreciate your patience in such situations.
Incorrect Shipping Information
Please ensure that your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.
We will assist in resolving the issue as quickly as possible.
Contact Us
If you have any questions about your order, feel free to contact us at:
afrafathima7484@gmail.com